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We ship with USPS.com (2-4 business days to most areas) and UPS.com. Most orders ship within 1 business day of purchase. Orders are not shipped on weekends or holidays.
As soon as your order ships you will receive an email confirmation to the email provided from the account.
In the event an item is out of stock or backordered, you will be notified via email provided from your account.
Expedited Shipping: Please contact us for overnight shipping costs and times. Call 1-949-709-8015 or email us at email@example.com
International Order Requests: Please contact us if billing and/or shipping location is outside of the USA.
Cancellation Policy: You may cancel your order anytime prior to order being shipped. Once your order is shipped we can not cancel it. Shipping costs are not refundable on cancelled orders once shipped. Return shipping costs are the customer's responsibility.
We accept Visa, Mastercard, and Discover for your online purchase. (Sorry we do not accept American Express)
Billing address and code must match your card billing statement on online orders.
Please contact us if you wish to use paypal or wire transfer.
Returns are accepted within 14 days of purchase. Items must be returned in original new condition with tags attached. Shipping charges are not refundable. Please insure your returned packages. Please send returns to: German Import Haus, 8 Reata, Rancho Santa Margarita, CA 92688 Please include a copy of your invoice/order and indicate if you would like a refund or exchange.
For further information or if you have any questions, please feel free to contact us.