Shipping and Returns

Shipping Policy

We ship with USPS and UPS.com ground from our Southern California location. Transit time with USPS and UPS is 2-5 business days to most areas. Orders are not shipped on weekends or holidays.

Expedited Shipping: Please contact us for overnight shipping costs and times. Call 1-888-643-3379 or email us at info@germanimporthaus.com

Cancellation Policy: You may cancel your order anytime prior to order being shipped. Once your order is shipped we can not cancel it. Shipping costs are not refundable on cancelled orders once shipped. Return shipping costs are the customer's responsibility.

Online Payments

We accept Visa, Mastercard, Discover, and American Express for your online purchase.

Billing address and code must match your card billing statement for online orders.

Return Policy

Holiday returns (purchases between Nov. 25, 2023-Dec. 25, 2023) accepted through January 25, 2024.

Items must be returned in original new condition with tags attached. Shipping charges are not refundable. Please insure your returned packages. Return Authorization is required for all returns. Please include a copy of your invoice/order with your return. Refunds and exchanges are accepted within 30 days of purchase.

For further information or if you have any questions, please feel free to contact us.